Privacy Policy

Last updated: March 26, 2026

Scope

This Privacy Policy applies to all products and services operated by ROI Logistics and Go AI Labs, including but not limited to:

• Rob 2.0 — AI-powered business assistant (internal tool)
• Business Value Score — free business valuation assessment
• Go AI Labs client services — AI consulting and implementation

What data we collect

We collect only the information necessary to provide our services. Depending on which product you use, this may include:

• Contact information — name, email address, phone number
• Business information — company name, industry, role, and business details you provide
• Financial data — revenue, expenses, and financial metrics you voluntarily share through our tools
• Communications — messages sent through Slack, email, voice calls, or other channels when interacting with our AI assistant
• Usage data — interaction logs necessary for service improvement and quality assurance

We do not collect data beyond what you voluntarily provide or what is necessary to deliver the service.

How we use your data

• Service delivery — to operate our AI assistant, generate reports, execute tasks, and provide the services you request
• Authentication — to verify your identity and manage access to our tools
• Service improvement — aggregated, anonymized data may be used to improve our products
• Communication — to respond to your requests and provide support

Third-party services

Our services integrate with third-party platforms to deliver functionality. These include:

• AI model providers — Anthropic (Claude), xAI (Grok), and OpenAI for natural language processing
• Communication platforms — Slack, Google Workspace, and Telnyx for messaging and voice
• Payment processing — Stripe for financial data and payment handling
• CRM — GoHighLevel for client relationship management

Data shared with these providers is limited to what is necessary for the specific function and is governed by their respective privacy policies. We do not sell your data to any third party.

What we do not do with your data

We do not sell, rent, or share your personal or financial information with third parties for marketing or advertising purposes. Your business data is not disclosed to brokers, buyers, investors, or any unauthorized external party.

SMS and text messaging

ROI Logistics and Go AI Labs may communicate with you via SMS text messages when you have provided your phone number and consented to receive texts. This includes appointment reminders, follow-ups on inquiries, and responses from our AI-powered client services assistant.

• Consent — we only text you if you have opted in by providing your phone number through our website forms, booking pages, or direct business contact
• Data collected — phone number, message content, and opt-in/opt-out status
• No sharing — we do not sell, share, or rent your phone number to third parties for marketing
• Opt out — reply STOP to any message to unsubscribe at any time
• Help — reply HELP to any message for assistance, or contact rob@roilogistics.ai
• Rates — message and data rates may apply per your carrier's plan

For complete SMS terms including opt-in methods, message frequency, and carrier information, see our SMS Terms & Consent page.

Data storage and security

Your data is stored on secured infrastructure with encryption at rest and in transit. Access is restricted to authorized systems and personnel only. We use industry-standard security practices including access controls, audit logging, and regular security reviews to protect your information.

Data retention

We retain your data for as long as necessary to provide our services and fulfill the purposes described in this policy. Interaction logs are retained for quality assurance and service improvement. You may request deletion at any time.

Cookies and tracking

Our websites use only functional cookies necessary for site operation. We do not use third-party tracking scripts, advertising pixels, or analytics cookies that track you across other websites.

Data deletion

You have the right to request deletion of your data at any time. To request deletion of your data, contact us at rob@roilogistics.ai. We will process deletion requests within 30 days.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date above. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy, contact us at rob@roilogistics.ai.

ROI Logistics
St. Louis, Missouri
roilogistics.ai